The environment changed. Readiness requirements changed with it.
AI is accelerating faster than most operations were built to absorb. Automation is within reach — but only if your operation is aligned to support it. The readiness bar shifted, and most organizations are still catching up.
This isn't about what you did wrong. It's about what's required now. The roles AI is changing first are often the ones no one ever documented. The processes your team runs every day may not be written down anywhere. The last system you invested in may not have landed the way the vendor promised.
That's not a failure. That's a starting point. Before you implement AI, introduce automation, or expand your systems — align your operation to what that change actually requires.